For information on the General Data Protection Regulation (GDPR) and how it may affect you, please visit our FAQ.
Our Commitment to Our Players’ Privacy. We are the owner and operator of the websites located at www.pokerstars.es, www.pokerstarscasino.es and www.pokerstarssports.es (the “Sites”). We are committed to maintaining the confidentiality of the personal information collected by us, utilising ‘best in class’ information security technology and procedures, all in accordance with European Union standards of data protection and the requirements of our gambling regulatory authorities.
Our Legal Obligations. We will comply with the terms of applicable data protection regulations for the relevant licence through which you access and use our Service (as such regulations may be amended from time to time), including in particular General Data Protection Regulation (EU) no. 2016/679, dated April 27, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data; the Spanish Act 13/2011, dated May 27, on Gambling; and any other valid and applicable legislation (collectively, “Applicable Law”), when processing your personal information. Your personal information may also be processed or transferred by us to other members of our group of companies, our affiliates, our agents and third parties providing services to us, in jurisdictions outside of the European Economic Area. In this event we will comply with the terms of Applicable Law which ensure that personal data is only transferred to such jurisdictions which comply with the various ‘adequacy’ requirements for data protection as set out in Applicable Law.
Our processing of your personal information will primarily be necessary for us to provide you with the Service. On occasion we may ask for your consent to processing personal information in a discrete manner, in this instance your personal information will be processed in accordance with such consent and you will be able to withdraw this consent in writing at any time. By way of example, your consent will be needed in order to send you marketing and promotional communications.
Fulfilment of a contract, compliance with a legal obligation
It may also be necessary for us to process your personal information where it is necessary for the performance of a contract (such as the End User Licence Agreement when you open a Stars Account) or in order for us to comply with our various legal and/or regulatory responsibilities, including, but not limited to, complying with the conditions of our gambling licences and complying with any anti-money laundering legislation.
Finally, we may also process your personal information where we deem such processing to be in our (or a third party's) legitimate interests and provided always that such processing will not prejudice your interests, rights and freedoms. Examples of us processing in accordance with legitimate interests would include: (i) where we disclose your personal information to companies in our Group following a restructure or for internal administrative purposes; (ii) where we identify certain companies that can offer you additional benefits to our Service or provide us with valuable information about your use of our Service; (iii) detection and retention of information pertaining to those with responsible gambling issues; (iv) processing for the purposes of ensuring network and information security, including preventing unauthorised access to our electronic communications network; (v) safeguarding the integrity of sports by combating suspicious betting patterns as well as reporting and sharing information related to such patterns; (vi) adhering to regulatory and statutory requirements; (vii) devising a tailored reward scheme for players.
What Can You Do? You should also play your part in protecting your personal information. Your Login Credentials are confidential and you are obliged to keep your Login Credentials secret and confidential at all times and to use your best efforts to protect their secrecy and confidentiality.
(a) a right to know what information we hold about you by way of a data subject request
(b) a right to request modifications to your account details including the correction of errors and the updating of incomplete information;
(c) a right of erasure which allows you to request us to stop all processing of your data and to request the deletion of your data relating to your Stars Account;
(d) a right to object where a request made by you to cease processing is rejected;
(e) a right to object to decisions being taken by automated means; and
(f) a right to data portability which enables your personal data to be sent electronically to a third party upon your request.If you are unsure about your rights or are concerned about how your personal information may be processed you should contact the Spanish Data Protection Authority (see Clause 17). If you contact us in relation to your rights we will do our best to accommodate your request or objection.